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docs/beginner/ask-for-help.md

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+---
+parent: Beginner
+nav_order: 06
+---
+# How to ask for help
+{: .no_toc }
+
+1. Table of contents
+{:toc}
+
+After you have tried to solve the problem on your own, you can also get help
+from the community.
+
+{: .highlight }
+> But it is important to follow certain rules! Read them below.
+
+## Communities
+
+There are two ways to communicate with the community.
+The fastest way is to use Discord:
+
+- <https://discord.gg/gj68fm969S>{:target="_blank"}
+
+But if you don't like Discord, you are able to post in the DCS forum.
+Check out the MOOSE thread here:
+
+- <https://forums.eagle.ru/showthread.php?t=138043>
+
+## How to post requests
+
+MOOSE is a community project and support is community based.
+
+Please remember when posting a question:
+
+- Before posting anything follow the [troubleshooting steps].
+- **Read your logs**.
+
+A post should contain the following:
+
+1. A describtion what you expected to happen and what actually happened.
+    - Do not use vague words this stuff is hard to help with! Be specific.
+
+2. Describe what happens instead.
+    - The less detail you offer, the less chance you can be helped.
+    - Don’t say it doesn’t work. Or is it broken. Say what it actually does.
+
+3. Post your code in Discord as formatted code:
+
+  - Wrap a single line of code in backticks \` like this:
+
+    ![discord-single-line-code.png](../images/beginner/discord-single-line-code.png)
+
+  - Multiple lines of code should be posted like this:
+
+    ![discord-multi-line-code.png](../images/beginner/discord-multi-line-code.png)
+
+- Post your log lines with the error or warning messages. Format them like this:
+
+    ![discord-fomat-logs.png](../images/beginner/discord-fomat-logs.png)
+
+- Some complex problems need the mission (.miz file) also.
+
+  - But post your mission only when requested.
+  - Try to simplify your mission if it is complex!
+
+There are people in the Discord and in the forum, who spend their free time to
+help you. <br />
+It is your responsibility to make their "work" as easy as possible.
+
+Welcome to MOOSE and good luck!
+
+## Next step
+
+Last but not least some [tipps and tricks].
+
+[troubleshooting steps]: problems.md
+[tipps and tricks]: tipps-and-tricks.md