MOOSE/docs/beginner/ask-for-help.md

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Beginner	06

How to ask for help

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After you have tried to solve the problem on your own, you can also get help from the community.

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But it is important to follow certain rules! Read them below.

Communities

There are two ways to communicate with the community. The fastest way is to use Discord:

• https://discord.gg/gj68fm969S{:target="_blank"}

But if you don't like Discord, you are able to post in the DCS forum. Check out the MOOSE thread here:

• https://forums.eagle.ru/showthread.php?t=138043

How to post requests

MOOSE is a community project and support is community based.

Please remember when posting a question:

• Before posting anything follow the troubleshooting steps.
• Read your logs.

A post should contain the following:

1. A describtion what you expected to happen and what actually happened.

   • Do not use vague words this stuff is hard to help with! Be specific.

2. Describe what happens instead.

   • The less detail you offer, the less chance you can be helped.
   • Don’t say it doesn’t work. Or is it broken. Say what it actually does.

3. Post your code in Discord as formatted code:

• Wrap a single line of code in backticks ` like this:

  

• Multiple lines of code should be posted like this:

  

• Post your log lines with the error or warning messages. Format them like this:

  

• Some complex problems need the mission (.miz file) also.

  • But post your mission only when requested.
  • Try to simplify your mission if it is complex!

There are people in the Discord and in the forum, who spend their free time to help you.
It is your responsibility to make their "work" as easy as possible.

Welcome to MOOSE and good luck!

Next step

Last but not least some tipps and tricks.